Shipping & Returns

Last Updated: 10/1/2025

At ConvertiBARS, we’re committed to delivering your order quickly and making sure you’re completely satisfied with your purchase. Please review our shipping and returns policy below.

? Shipping Policy

Processing Times

Orders are typically processed within [1–3 business days] after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods

We ship using trusted carriers such as UPS, FedEx, and USPS.
Shipping costs are calculated at checkout and vary based on destination, weight, and shipping method.

Estimated Delivery Times

Domestic (U.S.): [3–7 business days] after processing
International: [7–21 business days], depending on customs and destination country

Note: Delivery times are estimates and not guaranteed. Delays may occur due to weather, customs, or carrier issues.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery.

? Returns & Exchanges

We want you to be confident in your purchase. If you are not satisfied, you may return eligible items under the conditions below:

Eligibility

Items must be returned within [30 days] of delivery.
Products must be unused, uninstalled, and in original packaging.
Proof of purchase (order number or receipt) is required.

Non-Returnable Items

Custom or special-order items
Used or installed products
Items damaged due to improper installation or misuse

How to Start a Return

Contact our support team at Support@mymotoconnection.com to request a Return Authorization.
Pack the item securely in its original packaging.
Ship the product to the return address provided by our team.

Return Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect item).

Refunds

Once we receive and inspect your return, we’ll notify you of approval or rejection.
Approved refunds will be issued to your original payment method within [5–7 business days].

Exchanges

If you’d like to exchange an item, please follow the return process and place a new order for the replacement item.

❓ Questions

For shipping or return inquiries, please contact us at:

ConvertiBARS
Email: Support@mymotoconnection.com
Phone: (530)-561-2052